Disclaimer

Disclaimer

About our business model

LuxePaw operates as an independent UK retailer working on an agency model. We do not manufacture, hold stock of, or own the products listed on this website. All orders are fulfilled directly through our network of trusted UK and EU suppliers, who dispatch items on our behalf.

What this means for you

By placing an order with LuxePaw you acknowledge that:

  • Items are sourced and dispatched by third-party suppliers, not by LuxePaw directly
  • Estimated delivery is 2–5 working days to UK mainland
  • Tracking is provided once the supplier dispatches your order
  • Product photographs and descriptions are representative; minor variations in packaging may occur depending on the supplier

Our role

We carefully vet every supplier we work with for product quality, dispatch reliability and ethical sourcing. If something is not right with your order, we take full responsibility for resolving it with you — you contact us, and we deal with the supplier on your behalf.

Trademarks and brand names

All product names, trademarks, logos and brand identifiers shown on this site remain the property of their respective owners. They are used only to accurately describe the items we sell and do not imply endorsement, partnership or affiliation beyond a standard supply relationship.

Pet health

Information on this site is for general guidance only and is not a substitute for professional veterinary advice. Always consult a vet about your pet's specific health needs before introducing new food, supplements or grooming products.

Questions

If you are a rights holder, supplier, or customer with a question about a listing, please email aamer_doust@hotmail.com.