Privacy Policy

LuxePaw respects your privacy. This policy explains what data we collect, why we collect it, and how it is used.

What we collect

• Name, delivery address, billing address, email and phone number when you place an order
• Order history and customer service correspondence
• Cookies and usage data (see our Cookies Policy)

How we use it

• To process and fulfil your orders through our verified UK and EU suppliers
• To send order confirmations, shipping updates and customer support replies
• To send marketing emails only if you have opted in (you can unsubscribe at any time)
• To improve our store, products and service

Who we share it with

We only share what is necessary to fulfil your order. This includes Shopify (our store platform), payment providers (e.g. Shopify Payments, PayPal), and our trusted suppliers who dispatch products on our behalf. We never sell your personal data.

Your rights (UK GDPR)

You can request access, correction or deletion of your data at any time by emailing aamer_doust@hotmail.com.

Data retention

Order records are kept for 7 years for accounting and tax purposes. Marketing data is removed when you unsubscribe.

Contact

Questions about this policy: aamer_doust@hotmail.com.